Re: New Dental Office Protocol put in place in response to Covid-19
Dear Patients of our practice:
Hope our email finds you happy, healthy, and safe from Covid-19. We are aware of how our unexpected office closure might have affected all of you and your oral health and in turn your overall health. It was unprecedented and we regret not being able to serve you in the last two months. We are happy to inform you that we are back to work.
We will be following the regulations set forth by Health Ministry of BC and our regulatory body, The College of Dental Surgeons. There are enhanced protective measures put in place to combat the spread of the Corona Virus (SARS-CoV-2) in our community.
We are taking every precaution possible to keep you and our staff safe while you are at our office getting the dental treatment done. This would include prescreening of every patient coming in for treatment and signing a COVID consent form. You will be asked to answer more questions than usual, and we appreciate your patience and understanding in this matter.
You will find some additional changes in the office in terms of the use of enhanced PPE and some new equipment. As you may be aware, our office has always followed the best disinfection practice and now we have added additional safety protocols to stop the spread of this new virus. We have left no stone unturned in making our office a safe place for you.
We will be staggering our patient bookings which may mean that there will be more waiting time for appointments than you are currently used to. We will make every effort to accommodate and help you with your dental needs. As the COVID -19 situation evolves, our protocols may change further in the coming months and you will be kept informed.
You are welcome to reach us by email or phone if you have further questions. We hope you are practicing good hand hygiene, cough etiquette, and social distancing. Please stay safe.
Drs. Ajay & Madhvi Potluri